BE PART OF OUR TEAM
At Aloha United Way, we are determined to build a better, more connected community for all. We work efficiently and collaboratively to develop effective solutions to our communities most pressing issues. We believe that each of us has the ability to create significant change in our community and that we have the ability to inspire others to do so as well.
Our team is the heart and soul of our company and every experience that we provide to our donors, our partner agencies and our community. Employees are empowered and encouraged to think creatively and outside of the box in all that we do to make a positive impact. We are a place that is continually evolving and where motivated, passionate and caring employee’s thrive. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs.
If you’re seeking a work environment that values your passion, new perspectives and a desire to make a positive impact in our community, and looking for a place that encourages big thinkers and fresh ideas, then you’re someone we want.
We are currently accepting resumes from qualified candidates for the open positions listed below. Interested candidates should submit a resume along with a detailed cover letter highlighting their qualifications and salary requirement to firstname.lastname@example.org.
Manager, Business Development
Under the direction of the Vice President (VP) of Fundraising and Major Gifts (F&MG), builds, maintains and grows relationships and develops and implements strategies within account portfolio to maximize revenue, increase donor loyalty and support community impact objectives to ensure a successful and growing annual fundraising campaign.
- Solicits individual and corporate investments on behalf of Aloha United Way through year-round management of an account portfolio. Manages at least three industry nodes for the annual fundraising campaign.
- Articulates the mission and vision of Aloha United Way and community impact work to diverse companies and community audiences through group presentations and individual meetings. Represents AUW at rallies, presentations, events and more.
- Delivers exceptional customer service by responding to donor questions and resolving issues in a timely, efficient and courteous manner.
- Assists with the recruitment, training and support of campaign coordinators and loaned executives for accounts and F&MG department as needed.
- Tracks account progress and provides reports both written and oral for account portfolio on a regular basis. Forecasts revenue projections and monitors progress of accounts throughout the workplace campaign. Collects data on the campaign, evaluates results, and proposes recommendations. Reports results and efficiently reconciles projections and actual pledges processed.
- Develops new or enhanced business partnerships through research, networking and other opportunities for additional revenue and alignment with AUW, such as corporate matching and grants.
- Develops and maintains workplace campaign relationships and campaign goals with appropriate staff, campaign coordinators and volunteers.
- Collects data on past campaign results and evaluates ways to increase campaign contributions.
- Collaborates across all departments to provide highest level of support with campaign initiatives and activities.
- Works closely with Campaign chairs and various business groups (Attorneys, Realtors, Physicians, Union offices, etc.), cultivating and maintaining those relationships and help produce any solicitation materials (realtor mailing) as needed with appropriate staff.
- Works with the VP of Fundraising and Major Gifts to execute the fundraising plan encompassing department goals and objectives. Programs include donor recognition, maximizing leadership giving, retiree solicitation, top 100 accounts, and others as assigned.
- Helps recruit, train and direct the Loaned Executives that provide account support so they can successfully assist with account management.
- Evaluates and maintains F&MG materials utilized to execute plans and methods. (i.e., Master Calendar, Coordinator Toolkit, pledge forms, etc.) In addition, coordinates with other departments to support update and completion of projects, events or programs as needed, such as marketing materials, website, social media and more.
- Helps train companies’ campaign coordinators in the use of the online pledging software as needed.
- Implements Andar best practices when utilizing the system to maximize efficiency.
- Explores and provides recommendations on additional revenue opportunities.
• During campaign season, supervises Loaned Executives in daily tasks.
• Supports a positive team environment through active participation in team-related activities.
• May attend special events.
• Performs other duties as assigned.
Education/Experience: Graduation from an accredited college or university with a major in business administration, public administration or communications preferred. Minimum of three (3) years of increasingly responsible experience in fundraising, campaign planning, management, marketing and communication. At least one (1) year in a management or supervisory capacity, or any combination of education and experience, that would provide the knowledge, skills and abilities to perform the essential duties of this position. Experience in a medium-sized or non-profit organization and previous working experience in a team environment preferred.
Skills/Knowledge: Knowledge of the principles, practices and trends in fundraising preferred. Knowledge of supervisory practices and techniques desirable. Working knowledge of personal computers. Experience with PC and fundraising or database software and Microsoft Office. Ability to perform varied assignments with initiative and judgment. Able to work with considerable independence as well as the ability to actively contribute as a team member. Also able to conduct research, analysis and prepare numerical and written reports and make recommendations for the campaign. Must have good communication and interpersonal skills and ability to communicate both orally and in writing. Also able to work on concurrent assignments and meet deadlines. Able to perform physical work which includes lifting, moving and carrying items.
Other Requirements: A valid driver's license and vehicle are required
Work Schedule: Monday - Friday 8:00 a.m. - 5:00 p.m. Additional hours will be required on and as-needed basis, including early morning meetings.
Under the general direction of the Chief Operating Officer, manages the Management Information Systems (MIS) operations of Aloha United Way.
- In coordination with external providers, the Manager plans, organizes, coordinates and directs the AUW MIS program including needs analysis, vendor selection, procurement, security, application development & maintenance and operational services.
- Represents MIS on the AUW Management Team as required. Prepares and administers the MIS annual budget, IT resource plan and work plan.
- Primary technical point of contact and contract manager for external providers supplying equipment or services to support AUW’s IT Infrastructure, applications, MIS operations and technology-based initiatives and projects like the phone and speech privacy systems.
- Maintains the MIS equipment inventory and MIS service or equipment contracts to include servers, printers, backbone infrastructure, work stations, fax machines, the phone system and the IT aspects of the AUW Website (content management is the responsibility of the Marketing & Communications Department).
- Operates a help desk service for IT-related issues. Troubleshoots system, applications and/or user problems and corrects or trains the user as appropriate. Maintains records of service calls to highlight recurring system problems or user training needs. Analyzes records to determine root causes of problems and identifies remediation options; implements selected remediation options.
- Formulates, implements, trains staff and ensures compliance with current, new or revised MIS policies, practices and procedures.
- Conceptualizes and identifies possible uses for programs and applications of current computer systems and their expansion or modification to meet future needs, decrease cost or increase productivity.
- Provides for the protection of AUW systems and trains the staff on security threat avoidance. Assesses and corrects identified discrepancies in the security of the entire AUW IT infrastructure. Implements, maintains and ensures currency of AUW’s IT security measures and systems.
- Maintains surveillance of security threats and the operating effectiveness of implemented IT security measures.
- Develops, refines and maintains the Business Continuity and Disaster Recovery annex of the AUW Crisis Preparedness and Response Plan. Responsible for ensuring that staff is appropriately trained in BC/DR procedures and that the plan is tested at least once a year.
- Supervises the duties and responsibilities of Associate, Database Management.
- AUW system administrator for Andar. Maintains currency in Andar operations. Leads technical aspects of the implementation of Andar-based initiatives and trains appropriate staff in initiative-based processes to ensure continuity of operations. Ensures that the primary users of Andar are familiar with the system’s capabilities and trains them to maximize the effectiveness and efficiency of our Andar-based operations.
- Trains Andar users to conduct data-mining and other research activities as needed to support AUW initiatives. Performs unique Andar data-mining as requested.
- Takes initiative in optimizing information systems operations and working with staff to address cross-functional business needs.
- Supports organizational initiatives and promotes a positive working environment that is conducive to teamwork.
Education/Experience: Graduation from an accredited college or university with a major in computer science, information systems or public/business administration. Completion of continuing education courses in computer science and information systems may provide evidence of knowledge and skill equivalent to degree. Minimum of (5) years experience in computer systems, operations, security, programming and design, at least three (3) years of which must have been in a management or supervisory capacity, or any combination of education and experience which would provide the knowledge, skills and abilities to perform the essential duties of this position. Experience in installation/implementation, upgrade and maintenance of computer systems is required. Experience in a medium-sized or non-profit organization as staff administrator and previous working experience in a team environment preferred.
Skills/Knowledge: Knowledge of objectives, principles, practices and trends in areas of internal and external communication systems equipment. Knowledge of computer systems programming, security, operations, applications and management information systems analysis and application design. Skills in installation of communication systems, effective training, developing and writing computer programs. Must be able to negotiate with and manage vendors. Experience and working knowledge of PC software, server OS & applications, and Networking operating systems and applications. Experience and working knowledge of data querying and custom reporting tools. Able to work independently as well as the ability to actively contribute as a team member. Must have good communication and interpersonal skills and the ability to communicate technical and business concepts both orally and in writing. Also able to work on concurrent assignments and meet deadlines.
Other Requirement: A valid driver's license and vehicle are required.
- Medical, Vision, Dental, Prescription drug & Flex Spending benefits
- Group Life & Long-Term Care insurances
- Short-term & Long-term disability benefits
- 401(k) retirement plan
- Employee assistance program
- Paid Time Off (PTO) Plans -vacation, sick & holidays
- Civic duty and Military leave
- Parking or Bus Pass
- Business Perks & Discounts
- Tuition discounts