JOB OPPORTUNITIES

BE PART OF OUR TEAM

At Aloha United Way, we are determined to build a better, more connected community for all. We work efficiently and collaboratively to develop effective solutions to our communities most pressing issues. We believe that each of us has the ability to create significant change in our community and that we have the ability to inspire others to do so as well. 

Our team is the heart and soul of our company and every experience that we provide to our donors, our partner agencies and our community.  Employees are empowered and encouraged to think creatively and outside of the box in all that we do to make a positive impact. We are a place that is continually evolving and where motivated, passionate and caring employee’s thrive.  Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs.

If you’re seeking a work environment that values your passion, new perspectives and a desire to make a positive impact in our community, and looking for a place that encourages big thinkers and fresh ideas, then you’re someone we want.  Interested candidates should fill out the employment application and submit it along with your resume and a detailed cover letter to hr@auw.org. We offer excellent benefits to our staff which include:

  • Medical, Vision, Dental, Prescription drug & Flex Spending benefits
  • Group Life & Long-Term Care insurances
  • Short-term & Long-term disability benefits
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Paid Time Off (PTO) Plans -vacation, sick & holidays
  • Civic Duty and Military Leaves
  • Parking or Bus Pass
  • Business Perks & Discounts
  • Tuition Discounts at accredited universities

“Aloha United Way's Mission is to bring resources, organizations, and people together to advance the health, education, and financial stability of every person in our community.  Core Values are the foundation by which we operate.  Employees at Aloha United Way have identified two sets of Values - Accountability/Transparency, Integrity, Respect, Trust & Compassion, and Excellence in Customer Service & Collaborative Solution-Seeking that reflect essential elements necessary for a productive, successful organization and work environment."
 
 
PRIMARY PURPOSE: Under the direction of the CFO and COO, oversees general accounting, grant, and financial reporting functions. Oversees the day to day functions of the Finance technical area.
 
ESSENTIAL DUTIES/FUNCTIONS:
 
∙ Maintain documented system of accounting policies and operations
 
∙ Oversee all payments made for debts, bank loans, and other large quantities of money
 
∙ Monitor cash and funding balances
 
∙ Keep an organized filing system of all accounts, statements, transactions, payments, and debts
 
∙ Prepare and organize financial statements for record and review
 
∙ Prepare quarterly/annual financial reports
 
∙ Manage the quarterly/annual budgets and forecasts
 
∙ Advise on financial analyses and decision-making regarding capital investments, pricing, contract negotiations, significant costs, benchmarks, and other matters with management and chief financial officer
 
∙ Organize information and statements for audits and both internal and external auditors
 
∙ Define, benchmark and implement operational best practices
 
∙ Complying with all local, state, and federal laws regarding finances, tax filings, and reporting∙ Ensuring company complies with all additional legal and regulatory requirements∙ Additional controller duties as needed
 
∙ Supervise the work of accounting staff. Train and develop staff.
 
∙ Attends Board of Directors meetings and special events.
 
QUALIFICATION REQUIREMENTS:
 
Skills/Knowledge: Knowledge of objectives, principles, practices and trends in areas of finance, budgeting, and accounting. Knowledge of supervisory practices and techniques. Experience with PC software Word and Excel required. Must have good communication and interpersonal skills and the ability to communicate both orally and in writing. Able to perform varied assignments with initiative and judgment. Able to work independently as well as the ability to contribute as a team member. Also able to work on concurrent assignments and meet deadlines.
 
Education/Experience: Graduation from an accredited college or university with a major in finance or accounting. Certified Public Accountant (CPA) or Certified Management Accountant (CMA) license required. Minimum of five (5) years of progressively responsible accounting with at least three (3) years in a supervisory capacity, or any combination of education and experience which would provide the knowledge, skills and abilities to perform the essential duties of this position. Experience with a public accounting firm, in a medium-sized or non-profit organization as a line manager or staff administrator preferred. Work experience collaborating across teams is required.
 
Job Type: Full-time
 
 
PRIMARY PURPOSE: The 2-1-1 Director will report to the Vice President of Community Impact and lead Aloha United Way’s 2-1-1 information and referral service program. The position will oversee the full range of administrative, staff management, and project management duties to drive and support the program’s success.
 
ESSENTIAL DUTIES/FUNCTIONS:
 
1) Plan, organize, coordinate and direct the AUW 2-1-1 program
 
• Supervise the Program Manager and administrative staff to ensure program success
 
• Oversee the management of the 2-1-1 resource database to ensure high quality, accurate and up-to-date provision of information and referrals to clients as well as data quality intake.
 
• Collect and monitor AUW 2-1-1 operational indicators for quality assurance, including call delay, abandonment, volume of calls, and caller satisfaction. Coordinate weekly collection of outcomes data and community needs from the AUW 2-1-1 program and provide accurate weekly and monthly reports on collected data.
 
• Maintain effective operating policies and procedures for the 2-1-1 Department
 
• Build technical and program expertise on Information & Referral services and on local 2-1-1 and call center related resources
 
• Develop and support staff recruitment, training, and retention for the 2-1-1 program and manage employee and team performance reviews; coach, and motivate employees; recognize excellent work and recommend disciplinary action when needed to VP and Human Resources Director.
 
• Work closely with the 2-1-1 Program Manager and VP of Community Impact to plan and align AUW 2-1-1 work, processes, funding and staffing to community and provider needs and ensure effective communication and workflows with other departments and Collective Impact programs.
 
• Coordinate technical assistance and information migrations to meet standards and effective practices. Hold primary responsibility to maintain operation of telephones, computer systems and related equipment for the call center. Coordinate troubleshooting and build knowledge on how to quickly correct basic issues.
 
• Coordinate AUW 2-1-1’s participation in program outreach events
 
• Develop and maintain the 2-1-1 budget
 
3) Team and Program Management Experience:
 
• Team Building: Inspire and foster team commitment, spirit, pride, and trust. Facilitate cooperation and motivate team members to accomplish group goals.
 
• Customer Service: Anticipate and meet the needs of internal and external customers. Deliver high-quality products and services and be committed to continuous improvement.
 
• Partnering: Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals
 
• Leveraging Diversity: Foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.
 
• Conflict Management: Anticipate and take steps to prevent counter-productive confrontations. Manage and resolve disagreements in a constructive manner.
 
• Develop Others: Develop the ability of others to perform and contribute to the organization by providing ongoing feedback and opportunities to learn.
 
2) Build community relationships and awareness of 2-1-1 services
 
• When possible, represent 2-1-1 services at select public outreach events, schedule new events, prepare materials and adequately staff each events.
 
• Seek opportunities to align and connect 2-1-1 with government and social service needs for Information & Referral and oversee and effectively manage contracts for services with government and provider agencies.
 
• Foster strong collaborative relationships, training, and timely information sharing with partner agencies or programs.
 
• Develop and manage volunteer/student intern opportunities when practical.
 
OTHER DUTIES/FUNCTIONS:
 
• Develop expert level understanding of I&R and 2-1-1 role in disaster or crisis response. Review and update response plans, lead crisis implementation plan, and continually train select staff to gather needed information and quickly respond as call specialists with expanded and immediate call coverage during a community disaster.
 
• Perform other duties as assigned.
 
QUALIFICATION REQUIREMENTS:
 
Skills/Knowledge: Knowledge of objectives, principles, practices and trends in areas of finance, budgeting, and accounting. Knowledge of supervisory practices and techniques. Experience with PC software Word and Excel required. Must have good communication and interpersonal skills and the ability to communicate both orally and in writing. Able to perform varied assignments with initiative and judgment. Able to work independently as well as the ability to contribute as a team member. Also able to work on concurrent assignments and meet deadlines.
 
Education/Experience: Graduation from an accredited college or university with a major in finance or accounting. Certified Public Accountant (CPA) or Certified Management Accountant (CMA) license required. Minimum of five (5) years of progressively responsible accounting with at least three (3) years in a supervisory capacity, or any combination of education and experience which would provide the knowledge, skills and abilities to perform the essential duties of this position. Experience with a public accounting firm, in a medium-sized or non-profit organization as a line manager or staff administrator preferred. Work experience collaborating across teams is required.
 
Job Type: Full-time