Care Coordination Supervisor, SUD Cares

Under the direct supervision of the Clinical Manager, the Care Coordination Supervisor, SUD CARES (Substance Use Disorders, Coordinated Access Resource Entry System), will be a Certified Substance Abuse Counselor (CSAC) or have verifiable hours toward certification. The Care Coordination Supervisor, SUD CARES will support a day or night team of approximately four (4) to five (5) Care Coordinators dedicated to the AUW-211 SUD CARES Referral and Treatment Call Center. The Care Coordination Supervisor, SUD CARES will support the operation and quality assurance of incoming calls, intakes, referrals, and clerical services to help meet individualized client behavioral health needs in real time.

The Care Coordination Supervisor, SUD CARES will assist with authorizing all pre-treatment, treatment, recovery support services, and referrals/linkages to appropriate service providers and resources for the Department of Health Alcohol & Drug Abuse Division (ADAD) clients referred to SUD CARES. The Care Coordination Supervisor will ensure each Care Coordinator, SUD CARES will provide real-time, effective information and referral services to anyone in Hawai’i in need of substance use treatment and mental health support/services.


We are seeking a community-oriented candidate who enjoys a fast-paced, high-energy, and collaborative team environment. Under the direction of the Accounting Manager, the Accountant performs general accounting, grant, and financial reporting functions.

Director of Development and Workplace Campaign

This leadership role will help to generate and grow Oahu workplace donors, developing the fundraising efforts that support Aloha United Way’s mission by providing direction and guidance of the workplace campaign team (currently a team of 5). AUW runs an annual workplace giving campaign with over 1000 companies on the island of Oahu and this role is responsible for ensuring the success of that campaign giving through active coaching, analysis of data, development of strategies, and leadership of team. You will also assist in the annual creation of compelling print and digital materials while aligning technology systems. This position focuses on the development of business managers to steward relationships with campaign coordinators, volunteers, advocates, and donors in a fast paced and dynamic environment. This person must have existing relationships with business and community leaders on Oahu and a strong network in our local professional community.

Accounting Manager

We are seeking an experienced accounting professional who enjoys a fast-paced, high-energy, and collaborative team environment. As a direct report to the Controller, the Accounting Manager drives compliant accounting operations for Aloha United Way’s Finance Department. The Accounting Manager is responsible for timely, accurate, and complete financial data and reporting.

Business Development Manager

This team member is a dynamic fundraiser who raises support for Aloha United Way by growing workplace giving campaigns on Oahu. Developing and implementing strategies that steward relationships with external workplace employees from local businesses, often includes holding educational forums, presenting in front of groups, and going to a workplace and participating in fundraising activities with the client. In addition, they execute creative strategies to assure sustained growth, building a knowledge bank of Standard Operating Procedures that maximize and increase fundraising to maintain a culture of gratitude and growth. This person will work in partnership with the Supervisor to meet fundraising goals and steward donor relationships with business and community leaders on Oahu. Must have a strong network in our local professional community.

211 Information & Referral Specialist

Under the direct supervision of the Program Manager, the Information & Referral Specialists are on the front lines of the 211 Resource Helpline. Working from a remote call center directly with the community, this role provides help and hope to families across the state of Hawaii. Evening and weekend shifts are available, call center hours are 7:00am-10:00pm 7 days a week.


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Joining the AUW ‛ohana

At Aloha United Way, we are determined to build a better, more connected community for all. We work efficiently and collaboratively to develop effective solutions to our communities most pressing issues. We believe that each of us has the ability to create significant change in our community and that we have the ability to inspire others to do so as well. 

Our team is the heart and soul of our company and every experience that we provide to our donors, our partner agencies and our community.  Employees are empowered and encouraged to think creatively and outside of the box in all that we do to make a positive impact. We are a place that is continually evolving and where motivated, passionate and caring employee’s thrive.  Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs.

Aloha United Way has been recognized as one of Hawai'iʻs Best Places to work 4 times. Youʻll join a dynamic team of individuals joined by a commitment to improve their community. 

If you’re seeking a work environment that values your passion, new perspectives and a desire to make a positive impact in our community, and looking for a place that encourages big thinkers and fresh ideas, then you’re someone we want.

We offer excellent benefits to our employees which include:

Full employee medical, dental, vision, prescription coverage with 85% dependent coverage
Paid vacation and sick days
14 company holidays
401k plan with up to 4% company match
Employee Assistance Program
Ergonomics benefit
Life, long-term disability and long-term care insurance
Identity theft protection insurance
Access to remote learning resources
Flexible spending account

*Benefits are subject to a waiting period and may be different for bargaining positions.

About Aloha United Way

Aloha United Way is a non-profit agency that has been serving Oahu for over 100 years. We bring resources, organizations, and people together to advance the health, education and financial stability of every person in our community.

Leading With Equity

We believe that diversity, inclusion, equity, and justice are essential for a healthy society. It is our responsibility to actively practice and promote these values and condemn all forms of discrimination in our daily work.

Aloha United Way recognizes the impacts of colonialism, structural racism, ethnic discrimination, and other forms of oppression that have had significant and disproportionate influences on generations of people in Hawai’i. We acknowledge that these inequities are the result of systems and practices that have contributed and continue to contribute to persistent disparities. Each community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.

Aloha United Way funds impact-based programs to improve the socio-economic status, health outcomes, education, and overall well-being of Native Hawaiian and other historically marginalized communities, and is committed to working with community partners to co-create solutions with Native Hawaiian, Black, Indigenous, and People of Color (BIPOC) that dismantle these systemic inequities and create an equitable and just Hawai’i where everyone has access to the resources, support, opportunities and networks needed to thrive.

Equal Opportunity Employer

Aloha United Way is an equal opportunity employer and committed to building an organization that is diverse, and a work environment that is safe and inclusive for all employees. We recognize that generations of Native Hawaiians, people of color, people from working class backgrounds, women, and LGBTQ+ people have been marginalized. Because we believe that these communities must be centered in the work we do, we strongly encourage applicants from these identities to apply. Candidates from all spectrums of race, ethnicities, national origins, ages, sexual orientations, gender identities, religions, socio-economic backgrounds, and levels of physical abilities are welcome to apply. AUW values a wide range of experience and encourage candidates to submit applications even if candidates do not meet all preferred criteria.