Under the direction of Chief Operating Officer (COO) or designate, performs human resources (HR) and administrative service related duties with responsibilities in the following functional areas: HR administration, payroll, recruitment, retention, employee and labor relations, and employment. Collaborates with ProService Hawaii on other HR support services to include HR system, legal compliance, safety, worker’s compensation, HR reporting, and training & development. Serves as the primary point of contact for all HR matters and oversees all employee issues. Member of the management team.
~ Job Type: Full-time
~ Compensation: $67,000 - $70,000/Yr
~ Work Location: Honolulu, HI
~ Ability to commute/relocate: Reliably commute or planning to relocate before starting work (Required)
Essential Duties and Responsibilities
Payroll and Compensation
~ Advise executive team on compensation strategy for organizational equity. Process and manage payroll for accuracy to ensure FLSA and contract requirements are met.
Benefits & Insurance Administration
~ Administer and manage contracts for employee benefit programs; including 401k retirement plan, health insurance, life insurance, Employee Assistance Program, etc.
~ Manage employer insurances by working with our 501c3 trust partners on our unemployment insurance and claims, and by coordinating TDI and workers compensation claims with Proservice PEO.
Employee Records and Data Management
~ Accurately maintain personnel records, the HRIS (iSolved) platform, and the HR Sharepoint library. Provide reports on HR data to ensure compliance with organizational audits, contracts and legal requirements. Assist the COO and/or designate with managing the annual budget for HR and administrative expenses.
~ Talent Acquisition & Lifecycle
~ Recruit new employees, temporary staff, interns, and 1099 contractors in partnership with hiring managers and sometimes third party staffing agencies with a staffing strategy to attract strong talent who thrive on a collaborative team and rooted in furthering diversity, equity, and inclusion principles. Manage the onboarding and offboarding process for all staff, including the new hire orientation program.
Collective Bargaining Agreement
~ Secondary representative to the CEO and COO for AUW with collective bargaining unit. Implement and administer collective bargaining agreement. Communicate with union representatives and union employees on matters relevant to the Collective Bargaining Agreement with consultation from Hawaii Employers Council partnership.
HR Policy &Compliance
~ Identify, formulate, recommend, and implement policies and procedures relating to efficient and fully compliant human resource operations, to include compensation and benefit administration, employment and training, performance appraisal and discipline/discharge, and updated Employee Handbooks for bargaining and non-bargaining employees. Support the management team on any emergency and safety initiatives
Employee Engagement & Development
~ Create and implement an employee engagement plan for wellness, employee recognition programs, and team building events. Work with Operations Manager on an employee learning and development strategy to provide ongoing employee trainings on work skills, DEI, etc Implement 360 reviews or similar and manage the Culture Amp platform to promote a culture of transparency and open feedback.
Employee Relations & Performance
~ Coordinate the employee performance review process and advise supervisors on best practices. Manage employee performance improvement, investigation, and counseling procedures, in partnership with supervisors, as needed. Capably manage and document employee conflicts, incidents, and investigations with objectivity and discretion.
Diversity Equity and Inclusion (DEI)
~ Strategize with COO and CEO and management team on diversity, equity, and inclusion plans for the organization, aligning efforts to the Rediscovering Hawaii Soul framework. Administer and uphold organizational initiatives to promote a positive and inclusive working environment, for all employees, managers, and staff.. Administer United Way Worldwide DEI employee requirements.
~ Assist President & CEO, COO, and/or designate with special projects, to include work on strategic plan, annual work plan and other initiatives as they arise. Perform other duties as assigned.
~ Graduation from an accredited college or university with a major in business administration, human resource management, or related field.
~ Or five (5) years strong HR background with specific experience in training and development, human resource planning, compensation, benefits and human resource information system, and three (3) years in a lead or high level management capacity, [SS1]or any combination of education and experience which would provide the knowledge, skills and abilities to perform the essential duties of this position.
~ Experience in a medium-sized or non-profit organization as a line manager or staff administrator and previous working experience in a team environment preferred.
~ PHR/SPHR certification preferred.
~ Strong knowledge of human resources including; collective bargaining, compensation, health and retirement plans, insurance, taxes and wage and hour laws.
~ Knowledge of administrative support services.
~ Knowledge of supervisory practices and techniques.
~ Able to work independently as well as the ability to actively contribute and collaborate as a team member.
~ Must be able to perform role with empathy, impartiality, discretion, and confidentiality, and maintain the interests of Aloha United Way
~ Skilled in counseling employees and dealing with complex organizational issues.
~ Strong communication and interpersonal skills and ability to communicate both orally and in writing.
~ Able to perform varied assignments concurrently to meet deadlines and with initiative and sound judgment.
~ Experience administering benefit programs, and managing payroll.
~ Experience using HRIS software, and Microsoft Suite
~ Must be authorized to work in the United States.
~ Must be able to pass a background check.
~ Must be able to pass a drug test.
~ Must be located on Oʻahu or have pre-existing plans to be on Oʻahu
What We Offer
A collaborative environment where each member is dedicated to supporting a community focused non-profit agency. Your continuous learning and growth are encouraged, and your successes and contributions are celebrated in a supportive but fast-paced and outcome-oriented team environment.
Benefits and Compensation
***Benefits are subject to a waiting period.
About Aloha United Way
Aloha United Way is a non-profit agency that has been serving Oahu for over 100 years. We bring resources, organizations, and people together to advance the health, education and financial stability of every person in our community.
Leading With Equity
We believe that diversity, inclusion, equity, and justice are essential for a healthy society. It is our responsibility to actively practice and promote these values and condemn all forms of discrimination in our daily work.
Aloha United Way recognizes the impacts of colonialism, structural racism, ethnic discrimination, and other forms of oppression that have had significant and disproportionate influences on generations of people in Hawai’i. We acknowledge that these inequities are the result of systems and practices that have contributed and continue to contribute to persistent disparities. Each community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.
Aloha United Way funds impact-based programs to improve the socio-economic status, health outcomes, education, and overall well-being of Native Hawaiian and other historically marginalized communities, and is committed to working with community partners to co-create solutions with Native Hawaiian, Black, Indigenous, and People of Color (BIPOC) that dismantle these systemic inequities and create an equitable and just Hawai’i where everyone has access to the resources, support, opportunities and networks needed to thrive.
Equal Opportunity Employer
Aloha United Way is an equal opportunity employer and committed to building an organization that is diverse, and a work environment that is safe and inclusive for all employees. We recognize that generations of Native Hawaiians, people of color, people from working class backgrounds, women, and LGBTQ+ people have been marginalized. Because we believe that these communities must be centered in the work we do, we strongly encourage applicants from these identities to apply. Candidates from all spectrums of race, ethnicities, national origins, ages, sexual orientations, gender identities, religions, socio-economic backgrounds, and levels of physical abilities are welcome to apply. AUW values a wide range of experience and encourage candidates to submit applications even if candidates do not meet all preferred criteria.